Spring Valley Hospital and Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Spring Valley Hospital and Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Spring Valley Hospital and Medical Center:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Fred Neujahr at 702-853-3342.
If you believe that Spring Valley Hospital and Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Fred Neujahr, Director Risk Management
5400 South Rainbow Boulevard
Las Vegas, NV 89118
Office: 702-853-3342 Fax: 702-853-3278
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Fred Neujahr, Director Risk Management is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue
SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.